NestAura

🏡 Frequently Asked Questions (FAQs)

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1. Where do you ship from, and how long does delivery take?

We ship from multiple warehouses worldwide 🌍

• Processing time: 1–3 business days

• Delivery time: 2–4 weeks depending on your location

You’ll receive a tracking number via email as soon as your order ships.

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2. Do you ship internationally?

Yes! We proudly ship to over 100 countries 🌎

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3. What kind of products do you offer?

We specialize in modern home improvement items — from humidifiers, projectors, and lighting to storage solutions, decor, and smart gadgets — all carefully curated for both style and functionality.

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4. What if a product stops working or arrives damaged?

No worries! We’ve got your back ✅
Reach out to us within 30 days and we’ll arrange a replacement or refund.
📧 Email: info@nestaura.co

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5. How do I return or exchange a product?

You’re covered by our 30-Day Satisfaction Guarantee.
If you're not happy, just contact us and we’ll guide you through the return process.

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6. Can I cancel my order after placing it?

Yes — if your order hasn’t shipped yet.
Contact us within 12 hours of purchase and we’ll cancel it for you.

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7. Are your products safe for kids/pets?

Most of our products are family- and pet-friendly, especially those designed for indoor air, lighting, or organization.
Always check product descriptions for safety info.

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8. How do I get updates about new arrivals and deals?

Join our newsletter to get exclusive discounts, early access, and home upgrade inspiration — straight to your inbox.

📬 Contact Us

We’d love to hear from you!
Whether you have a question (try FAQs), need support, or just want to say hi — our team is here to help.

📧 Email Us Anytime

info@nestaura.co 

We typically respond within 24 hours (often much faster).

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🛒 Need help with an order?

Just include your order number or email used at checkout, and we’ll sort it out quickly.

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Thanks for choosing Nestaura — your home, upgraded. 🏡✨