FAQs
🏡 Frequently Asked Questions (FAQs)
1. Where do you ship from, and how long does delivery take?
We ship from multiple warehouses worldwide 🌍
-
Processing time: 1–3 business days
-
Delivery time: 2–4 weeks depending on your location
You’ll receive a tracking number via email as soon as your order ships.
2. Do you ship internationally?
Yes! We proudly ship to over 100 countries 🌎
3. What kind of products do you offer?
We specialize in modern home improvement items — from humidifiers, projectors, and lighting to storage solutions, decor, and smart gadgets — all carefully curated for both style and functionality.
4. What if a product stops working or arrives damaged?
No worries! We’ve got your back ✅
Reach out to us within 30 days and we’ll arrange a replacement or refund.
📧 Email: info@nestaura.co
5. How do I return or exchange a product?
You’re covered by our 30-Day Satisfaction Guarantee.
If you're not happy, just contact us and we’ll guide you through the return process.
6. Can I cancel my order after placing it?
Yes — if your order hasn’t shipped yet.
Contact us within 12 hours of purchase and we’ll cancel it for you.
7. Are your products safe for kids/pets?
Most of our products are family- and pet-friendly, especially those designed for indoor air, lighting, or organization.
Always check product descriptions for safety info.
8. How do I get updates about new arrivals and deals?
Join our newsletter to get exclusive discounts, early access, and home upgrade inspiration — straight to your inbox.